Freedom of Information Act
Publication Scheme

Welcome to the Publication Scheme for Healthcall Optical Services as required by the Freedom of Information Act 2000.

Introduction

This Publication scheme is a complete guide to the information routinely made available to the public by Healthcall Optical Services. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated. Where information is provided at cost, the charges will be calculated as set out in Class 7.

How is the information made available?

The information within each Class is available in hard copy from: info@healthcalloptical.co.uk

Your Rights to Information

• The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.

• From January 1st 2005 it obliges opticians' practices to respond to requests about the NHS related information that it holds, and creates a right of access to that information. These rights
  are subject to some exemptions that have to be taken into consideration before releasing information.


• In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995.

Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact your local practice to do this.

For more information contact your local
branch on 0845 6017241 or e-mail us at
info@healthcalloptical.co.uk